Refund policy
Thank you for shopping with us. We appreciate your business and want to ensure satisfaction with your purchase.
Eligibility for Refunds:
-To be eligible for a refund, you must request it within 30 days from the date of purchase.
-The items must be unused, undamaged and in their original packaging.
To Request a Refund:
-Please contact us at WeldCartelCustomerService@Gmail.Com
Refund Options:
-If your refund request is approved, we offer two refund options:
(a) Store credit.
(b) Original Payment Method. (We can issue a refund directly to the original payment method during the purchase)
Packages Returned To Sender:
-If your package fails to be delivered and is returned to sender, you will receive a refund only for the purchased items minus a ($2.00) Restocking Fee.
Return Shipping:
-If return is necessary, you will be responsible for the return shipping cost unless the return is due to a mistake on our part
(eg. Wrong Item Shipped)
-We recommend using a trackable shipping method to ensure the return items reach us safely.
-If refund is approved we can provide you with a return label and deduct the price from your refund total.
-You will be refunded for items only not shipping cost from the original order.
Refund Processing Time:
-Once we receive the returned items we will inspect them to ensure they meet the return criteria stated above.
-The refund processing time may vary depending on the payment method used and your financial institution. Please allow 5-8 business days for the refund to be processed and reflected on you account.
Please note that this refund policy is subject to change at any time without prior notice, and any updates will be posted in our website. By making a purchase from Weld Cartel your agree to comply with this refund policy.
If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support at WeldCartelCustomerService@Gmail.Com We are here to assist you and ensure your shopping experience is exceptional.